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| Tel: 01643 705244 | Hindon Organic Farm, Nr Selworthy, Exmoor, Minehead, Somerset, TA24 8SH | Email: info@hindonfarm.co.uk |
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| Tel: 01643 705244 | Hindon Organic Farm, Nr Selworthy, Exmoor, Minehead, Somerset, TA24 8SH | Email: info@hindonfarm.co.uk |
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| To download the Terms & Conditions in Adobe PDF format please click here |
A provisional booking for bed & breakfast accommodation at Hindon Organic Farm may be submitted by post, email, online web form, or telephone.
To confirm a provisional booking made 28 days or more prior to commencement of accommodation a non-refundable deposit of 50% of the total cost of the accommodation will be payable. Deposits must be received within 3 working days of the date the provisional booking was placed. Deposits from non-UK residents must be received within 5 working days.
To confirm a provisional booking made less than 28 days prior to commencement of accommodation full payment of the total cost of the accommodation will be payable. This sum is non-refundable and must be received within 3 working days of the date the provisional booking was placed. Payments from non-UK residents must be received within 5 working days.
Where a deposit or full payment (as applicable) is not received within the above specified timescale(s) the management at Hindon Organic Farm reserve the right to offer the accommodation to other interested parties.
Provisional bookings for all ‘short break’ accommodation packages (3 nights or less) must be paid in full within 3 working days of the date the provisional booking was placed. Deposits from non-UK residents must be received within 5 working days.
IMPORTANT: No bed & breakfast accommodation shall be considered reserved until our acknowledgment of receipt of the deposit/full payment and/or confirmation of the booking has been received.
The number of people occupying, or visiting those occupying, a room(s) shall not exceed the number stated upon booking.
A provisional booking for self catering accommodation at Hindon Organic Farm may be submitted by post, email, online web form, or telephone.
To confirm a provisional booking made 56 days (8 weeks) or more prior to commencement of accommodation a non-refundable deposit of 50% of the total cost of the accommodation will be payable. Deposits must be received within 3 working days of the date the provisional booking was placed. Deposits from non-UK residents must be received within 5 working days. After successful booking and payment of a deposit, the outstanding balance is due for payment 56 days (8 weeks) from commencement of the accommodation.
To confirm a provisional booking made less than 56 days (8 weeks) prior to commencement of accommodation full payment of the total cost of the accommodation will be payable. This sum is non-refundable and must be received within 3 working days of the date the provisional booking was placed. Payments from non-UK residents must be received within 5 working days.
Where a deposit or full payment (as applicable) is not received within the above specified timescale(s) the management at Hindon Organic Farm reserve the right to offer the accommodation to other interested parties.
Provisional bookings for all ‘short break’ accommodation packages (3 nights or less) must be paid in full within 3 working days of the date the provisional booking was placed. Deposits from non-UK residents must be received within 5 working days.
IMPORTANT: No self catering accommodation shall be considered reserved until our acknowledgment of receipt of the deposit/full payment and/or confirmation of the booking has been received.
The number of people occupying, or visiting those occupying, the self catering cottage premises shall not exceed the number stated upon booking.
In the event of any cancellation, or part cancellation, or failure to arrive by any or all of the guests, on the agreed date, for whatever reason including illness, a cancellation charge will be levied (please note that all deposits are non refundable). Hindon Organic Farm will endeavour to re-let the accommodation for the period of the cancellation but if any part of the cancelled visit is not re-let a charge will be levied in respect of the entire cancellation period.
In all instances notice of cancellation must be in writing and will be considered effective from the date of receipt by Hindon Organic Farm. It is highly recommend that written cancellations be sent by recorded postal service to ensure delivery.
The basis of calculating the cancellation charge will be based upon the type of accommodation booked and will be levied as follows:
Self Catering – 100% of full balance is payable
Bed & Breakfast - 75% of full balance is payable
Hindon Organic Farm will endeavour to re-let the accommodation for the period of the cancellation but if any part of the cancelled period is not re-let a cancellation charge will be levied in respect of the entire cancellation period.
In the case of goods, services, meals or drinks that are offered as part of a package and remain untaken, no allowance refund or alternative will be made.
It is strongly recommended that guests take out Cancellation Holiday Insurance; however the purchase of holiday insurance is not obligatory.
Hindon Organic Farm reserves the right, at its discretion, to terminate without notice an individual’s stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others.
Non-compliance of our strict non-smoking policy would constitute termination; any offending guests will be asked to leave immediately and will be liable for professional cleaning of the affected room or property.
In any of the above stated such circumstances the outstanding account must be settled immediately, no refunds will be made.
Payment of final accounts and deposits are accepted by cash or by cheque accompanied by a valid cheque guarantee card or by debit card. All cheques should made payable to ‘Mrs P Webber’. Regretfully, Hindon Organic Farm cannot accept payments by debit or credit card.
Smoking is strictly forbidden within any area or building of Hindon Organic Farm whatsoever. Please note that any offending guests will be asked to leave immediately and will be liable for professional cleaning of the affected room or property.
Well behaved pets are permitted at Hindon Organic Farm by prior arrangement only at costs as detailed in our tariff and prices documentation.
All dogs, cats, and horses must have been wormed at least four days prior to guest(s) arrival. Dogs must be kept under control by lead in all exterior farm yard areas and must never be allowed into any fields containing farm livestock (e.g. cattle and sheep).
Guests must ensure their dog(s) do not foul garden or lawn areas, are not 'in season', are kept off all furniture and beds, and to respect our own dogs that live at Hindon Organic Farm. Any visiting pet(s), and their subsequent behaviour, are the owner’s responsibility at all times.
At Hindon Organic Farm significant time and care is spent in preparing our accommodation to welcome guests in a clean and orderly condition. The hirer undertakes to keep the accommodation and all furniture, fixtures and fittings in the same state of repair and condition as at the time of arrival and to leave the accommodation clean and tidy.
The cost of any damage or breakages however caused (excluding reasonable wear and tear caused doing occupation) must be paid to the owner(s) at Hindon Organic Farm immediately. The owner(s) shall be allowed access to the accommodation at any reasonable time if it is deemed necessary by the owner.
The hirer agrees not cause disruption (audible or otherwise) to other guests or the owner(s) of Hindon Organic Farm, and to undertake the supervision at all times of all children, infants, pets, and any adults requiring care.
Guests are requested to arrive between 16:00 and 18:00 on the day of arrival. Any guest(s) anticipating a late arrival are asked to please inform us by telephone as soon as possible.
On arrival guests must read the Welcome Folder supplied in both the main farmhouse and the self catering holiday cottage, this document contains important information all visitors should be aware of.
Guests are requested to vacate accommodation by 10:00am on the morning of departure.
Guests are asked to appreciate that Hindon Organic Farm is very much a working farm, and as such has some 'no go' areas where guests are not permitted for their own health and safety. Guests also asked to respect the areas reserved for the owner’s private use and that some facilities are not for guests use. Please ask if unsure.
Guests are welcome to wander the designated farm trail and meet the ducks, donkeys, and pigs etc. However guests are reminded that farm animals can be unpredictable and are strongly advised to exercise caution and common sense at all times when in the presence of farm animals. Children must be supervised at all times.
Any faults or complaints must be reported to the owners at Hindon Organic Farm at the time of occurrence. If, in the opinion of the hirer, there are grounds for complaint it is the duty of the hirer to inform the owners as soon as possible to allow remedial action to be taken as deemed necessary by the owners. In the event of establishment of any major failure of equipment, property or utilities, this will be dealt with as speedily as possible.
It is specifically agreed that any failure by the hirer to notify the owner of any complaint in accordance with these terms will entitle the owner to refuse to entertain the complaint.
The owner(s) at Hindon Organic Farm cannot accept responsibility for any persons or property, or material loss, damage, additional expense or inconvenience directly or indirectly caused by, or arising out of, the property, or loss or damage to vehicles & contents.
Whilst the owner(s) at Hindon Organic Farm make every effort to ensure the property descriptions are as accurate as possible, these are inevitably subjective and are for guidance only. The hirer takes full responsibility for choosing the property on booking. If there are any points of importance you wish confirmed please ask the owner(s) before booking. The owner(s) reserve the right to alter, substitute, or withdraw any facility or amenity as deemed necessary. The owner(s) reserve the right to refuse a booking.Copyright © Hindon Organic Farm 2009 | Privacy Policy | Site Disclaimer |